***Juicy Stakes - Ex-Official Support & Promotions Thread***

Hey guys! I’m Adam and I’ll be the 2+2 rep for Juicy Stakes poker. This will be the official thread where we will keep you up to date with all the exciting things going on at Juicy and also help you with any queries, issues or feedback you have in a timely manner. You can reach me in this thread or also please feel free to PM me. About Juicy Stakes Juicy Stakes operates on the Revolution Network. We were taken over by Zagox Management in 2013 and we’ve formed a relationship to work closely with Intertops, so that together can we help keep the network healthy and also to run fantastic promotions together. Who can play at Juicy Stakes? Juicy Stakes takes players from ALL markets. You can create an account and download the software at www.juicystakes.eu (https://www.twoplustwo.com/www.juicystakes.eu) Get in touch if you need help with any sign up issues or queries Whats happening at Juicy? We’re currently offering a 200% bonus for first time depositors of up to $1,000! Already have a Juicy account? This week (until 18/04) we’re offering a special reload bonus. Just use the code “TwoPlusTwo” to gain a 100% bonus on deposits from $20 up up to $200 You can also qualify for events such as the Caribbean Poker Tour with steps satellites starting from as little $2.20. So this is your thread guys, let me know if you need any assistance with anything on the site and either myself or one of my team will be able to help you out. Look forward to hearing from you all :-). Adam, Juicy Stakes Poker

I had my account over 22K and go to withdraw and they asked me to send documents which I did and they said I didn't pass their security filters and closed my account and stole all the money i won playing poker and blackjack

Today, Juicy Stakes announced they they are closing the site down (at least the poker part, not sure about the casino end ) It will close 0n Nov 30th. I just requested a cashout via Bitcoin for my entire balance. I suggest everyone do the same.

saw this today and was quite shocked. Anyone know why they are ending poker ?

Would guess just lack of players, I am curious I wonder what is the cost to keep the program not only running but up? The past 6 months traffic is spotty at best and has gotten worse each month forward.

I'm sad to see the site go. I never had an issue with withdraws and the short tournaments worked well for a guy with a 9-5. I wish more US facing sites would offer at least a few shorter tournaments in the evenings for 9-5 types.

by jelloman m (https://www.twoplustwo.com/post?postId=59157306#post59157306)

Today, Juicy Stakes announced they are closing the site down (at least the poker part, not sure about the casino end ) It will close 0n Nov 30th. I just requested a cashout via Bitcoin for my entire balance. I suggest everyone do the same.

Were you successful? I seem to be getting the runaround. I got a message saying that my identification on file is expired. I sent them the requested info. No acknowledgement from them that they got it. Subsequently, I got another denial with the same comment about my identification. Two more email later from me and I have heard nothing. It is not looking too good.

They dont even answer my emails. Got like 5k+ on there. No emails from them either saying that theyre closing down. Not a good sign.

by BigBananas m (https://www.twoplustwo.com/post?postId=59181035#post59181035)

They dont even answer my emails. Got like 5k+ on there. No emails from them either saying that theyre closing down. Not a good sign.

That sucks... I don't have that much tied up. I never expected to cash out... foolishly I got excited that it looked like it was happening....

Ok. They are paying me. Got first withdraw today. Said will take 3 weeks to recieve full balance. Think funds are safe

That is great. Which email worked for you to get a response? [email]support@juicystakes.com[/email]? Thanks.

by dengland m (https://www.twoplustwo.com/post?postId=59182773#post59182773)

That is great. Which email worked for you to get a response? [email]support@juicystakes.com[/email]? Thanks.

Yea that one

I don't have much left on there but ive been a player for 5 years on the site, I hope they pay me out. They also got me to update my ID. I hope its for ethical reasons. Its been 8 days since i requested my payout and nothing

by emekulate m (https://www.twoplustwo.com/post?postId=59187349#post59187349)

I don't have much left on there but ive been a player for 5 years on the site, I hope they pay me out. They also got me to update my ID. I hope its for ethical reasons. Its been 8 days since i requested my payout and nothing

Sorry to hear of your struggle too! Did they ask you for your updated ID based on a request for payout using the Cashier function on the Juicy app or via an email request from you to Support? Friday last week I tried a new direct email request to "Support" rather than replying to an existing correspondence to see if it would make a difference. No response yet either. 12/3 was the last email I got from Juicy.

by dengland m (https://www.twoplustwo.com/post?postId=59187722#post59187722)

Sorry to hear of your struggle too!Did they ask you for your updated ID based on a request for payout using the Cashier function on the Juicy app or via an email request from you to Support?Friday last week I tried a new direct email request to "Support" rather than replying to an existing correspondence to see if it would make a difference. No response yet either. 12/3 was t... See full post

The security team asked for ID as my current one had expired. They message back but i feel like theyre giving me the run around, avoiding paying me out. I'll keep pestering until they do lol

Anyone got paid over the last few weeks? I think they've scammed me

My last email was 12/19 to [email]support@juicystakes.eu[/email]. I have not received anything back. Looking like a big money grab on their part.

by dengland m (https://www.twoplustwo.com/post?postId=59195023#post59195023)

My last email was 12/19 to [email]support@juicystakes.eu[/email]. I have not received anything back. Looking like a big money grab on their part.

I received the rest of my funds 😃 Have faith. It seems they're doing the right thing

by emekulate m (https://www.twoplustwo.com/post?postId=59212710#post59212710)

I received the rest of my funds 😃 Have faith. It seems they're doing the right thing

Super glad to hear that for you. I have sent a few more emails since the 12/19. In the last one I was a bit snarky 'If you are not dead, please write back and tell me you have decided to be bad guys and keep the money that was in my account. That way I can give up." I am sure that that does not help my cause. :>)

by dengland m (https://www.twoplustwo.com/post?postId=59212871#post59212871)

Super glad to hear that for you. I have sent a few more emails since the 12/19. In the last one I was a bit snarky 'If you are not dead, please write back and tell me you have decided to be bad guys and keep the money that was in my account. That way I can give up." I am sure that that does not help my cause. :>)

Haha! It's ok I did the same thing asking them to just tell me if I've been scammed and that they should be ashamed etc. They never replied but my funds hit, so it likely won't matter. I fully expected never to see that money again. Props to them.

I received my payment. It took about a month to receive the email stating that verification had been transferred to the payouts department, and about half a month for processing and requesting a wallet.

by AAbbAA m (https://www.twoplustwo.com/post?postId=59225091#post59225091)

I received my payment. It took about a month to receive the email stating that verification had been transferred to the payouts department, and about half a month for processing and requesting a wallet.

Awesome!

Been over 2 years since I've been on 2p2. Just logged on to play some late night Juicy and found out they closed, with no notification sent to me. Is there any way to withdraw balance at this point or is the money gone.

So far, I have found the money is just gone..... You could try emailing them at: [email]support@juicystakes.eu[/email] I requested a payout in November. They processed it enough to contact me via email and request a verification of ID and a utility bill. I sent it and that is the last I heard from them .... I have probably written a dozen times since. good luck

by dengland m (https://www.twoplustwo.com/post?postId=59274162#post59274162)

So far, I have found the money is just gone..... You could try emailing them at: [email]support@juicystakes.eu[/email] I requested a payout in November. They processed it enough to contact me via email and request a verification of ID and a utility bill. I sent it and that is the last I heard from them .... I have probably written a dozen times since. good luck

I was able to get my payout, and check deposited. Maybe because I only had $550ish in the account...

by the machine m (https://www.twoplustwo.com/post?postId=59309157#post59309157)

I was able to get my payout, and check deposited. Maybe because I only had $550ish in the account...

That is super! Thanks for the feedback. I have ~$700. not too much more. I have never asked specifically for a check. I guess I will give that a try.

by dengland m (https://www.twoplustwo.com/post?postId=59309209#post59309209)

That is super! Thanks for the feedback. I have ~$700. not too much more. I have never asked specifically for a check. I guess I will give that a try.

Did it work? by the machine m (https://www.twoplustwo.com/post?postId=59309157#post59309157)

I was able to get my payout, and check deposited. Maybe because I only had $550ish in the account...

How long did it take for them to get back to you? emailed both [email]support@juicystakes.com[/email] and [email]support@juicystakes.eu[/email] almost 4 days ago and haven't gotten a reply yet

Nope. Silence.

by dengland m (https://www.twoplustwo.com/post?postId=59377427#post59377427)

Nope. Silence.

same. emailed every email address I could find and no responses.

I only see the attribution to SantaCruz here, not the actual question or promo details. Could you repost the full text so we know what Juicy Stakes is responding to?

I’m with you, one free withdrawal a month would make depositing feel a lot less risky. The cash out fees are enough to make me think twice too.