I had the best/worst day the other day.
I started late in the afternoon which is rare for me. Furthermore I had a crappy night sleep and was tired. Mostly due to the shift change, but whatever.
So knowing I am in trouble, I show up to my shift early to sign the EO before I ever clock on. The floor person in charge or the rotation asks me if I can clock in early and open a table. Not good for my EO, but sure, I am already here so why not. He tells me to open the 10-25-50 game, generally our biggest game. It is a time collection game. We generally waive time collection for the first down or even two to get the game going. It depends upon demand. The game also gets a moderate auto-toke at time collection. Not great but decent.
So I open the game and for the first 15 minutes I make nothing. Literally. I cannot blame the players because they are used to auto-toke, but since I am not taking time collection, I am not taking auto-toke either.
It sucks, but not the biggest deal in the world. Again, I don't blame the players, they are all very good to the dealers and will always bend over backwards to help them, but the timing sucked. Most of the players have been more than generous to me in the past so I cannot complain.
After a while I realize that I have been in for a while. Since I had clocked in early (probably 20 minutes to the hour), I had guessed that I was dealing the next down as well. I asked the floor if there was a forgotten tap out of me or not.
The floor comes over and tells me that the shift manager screwed up and forgot to put the table in the rotation. Sorry. To their credit, they announced to the table that since the table had just started up, there would be no time collection, but that they should take care of the dealer.
A couple of players tip me the minimum that would come with the auto toke. Fine.
I continue dealing and again it seems like a long time.
After a while I see other tables rotating, but no one comes to tap me out. So I call the floor over. I explain I haven't been tapped. They say ok and go the the shift manager. He comes over and I explain to him. He leaves and investigates. He comes back and explains that the person who was supposed to tap me out didn't read the updated board correctly and tapped out the game ahead of me.
Fine. So I am stuck here for another down.
To their credit, a couple of players see that I am stuck here again (and as a result they have yet to pay time) and tip me. It is a freeroll for them.
So I deal the rest of that down. I finally get tapped out. I had dealt an hour and 20 minutes at the table. I made barely over the minimum of the auto-toke for two downs. Fine. Again, no big deal. They players have no idea that there have been two screw ups. Not their fault.
The thing is, dealing at the high limit game is stressful. For thr most part, the players are great, but the game is tough. They play all sorts of games and things in the game are taken for granted (for example, since the BB is $50 it would be assumed just throwing in a $100 chip is a call, they all consider this a raise, unless verbalized). Furthermore there are a few players who are very peculiar about stuff. They may be in the big blind, but do not want the dealer to remind them. They will throw out the blind after the cards are out.
Nothing major, but stressful as a dealer nonetheless. Especually considering the looseness of the game. Compound it with the fact that they they are playing for a ton of money and it can be very stressful. I don't want that to sound harsh. It is a great game to deal. I love it. I really like dealing it, but that doesn't mean it isn't stressful. A dealer always has to be on. At his best or he will suffer.
So I then I (finally) go tap into the rest of my rotation of three tournament tables. I tap out the dealer who effed up and should have tapped me, but skipped me.
I immediately understand. This dealer is probably the nicest guy in the world. I am sure he saves puppies and orphans on his days off. No doubt. Unfortunately he is the worst dealer in the world. He literally does not have a clue. I would rather follow a brand new dealer out of school than him. He is brutal. The rack is always a disaster, and it is a 50/50 proposition that the button is in the right place. He is terrible. I understand why he effed up and I had to deal over an hour at the high limit game.
Fine. Whatever.
The first down goes smoothly. They players are all complementing me about how I am such a good dealer. I am being compared to the worst dealer in the world, so I take it with a grain of salt, but still. Good ego boost.
The 2nd tournament table is the same. Lots of compliments, but context matters. I am literally being compared to one of the worst dealers in the world. Great ego boost.
However, I see that I am not sharp. I am tired. An hour an 20 on the stressful high limit game plus an hour at tournaments has gotten to me after not getting good sleep. I am off. My mistakes are minor. Misreading bets, or missing action. Easily recovering from and the players do not even notice. I do though.
I get to the third tournament table and the players are ecstatic that there is a dealer there with an IQ over 80. They are loving me compared to the dealer ahead of me. I am faster, more efficient, more accurate, everything. Ego boost but whatever. I know I am struggling. I am making minor mistakes that are not seen by the players.
One of the players decides to engage me in conversation. He compliments me compared to the previous dealer. Great. He then asks me about dealer stuff. What makes a good dealer? Does skill matter to the casino? Etc.
I try and engage him, but I know I am dealing terrible. I am dying.
Half way through the down, the shift comes by and notifies me that I am out when I get tapped. My EO. Great. I am so tired and not 100% that I cannot wait to leave.
The player keeps asking me stuff about dealer quality that I am forced to respond. I acknowledge that the dealer in front of me is terrible, but I recognize that most of the dealers at our place are good. He keeps talking to me and pumping me up.
I get tapped and told it is my last hand. 4 players to the flop. Then the turn comes. First player bets, next two fold. I immediately drop the stub, flip the board and push the pot to the first player who bet.
There is still another player to act. Oops.
Fuc$%^=_@. I really messed up. Furthermore, while pushing the pot, I had mixed the board into the muck.
Eff me. I am a dumbass. Kill me now.
I have just been receiving accolades on how I was such a better dealer than the previous guy (true, but still), then I totally eff it up. Worst mistake I could make.
I call the floor over. I explain what happened.
Luckily, I remembered enough of the board that with unanimous consent from the players we are able to properly reconstruct the board to everyone's satisfaction. I pull what I think is the board out of the muck, everyone agrees. I deal the river and the action goes check check.
Calling player had a flush draw and missed. He was fine with it. Turns out that his biggest worry was that we would get the board wrong (i.e. no flush draw and he would have to argue for the board, thereby giving away his hand). He was just ecstatic we got it right without his input.
Everyone at the table was fine.
I dodged a bullet.