128 replies
internet disconnection
internet disconection
what will u do if you are in the middle of the big pot or on the bubble of very great pool prize tournaments?
it happens to me a lot and I lost that game, it feels awful , especially the times when I am in bad beat period
Horrible Wi Fi
I have lost a good amount of real cash due to poor WiFi. This happens more then I would like, I was in a spin and go (https://www.casino.us/poker/strategy/spin-and-go/) for a nice chunk of change and was just about to win and my WiFi goes down. I freaked, this would never happen playing somewhere against real people and friends. Lets say your in a 109 Euro game and your crushing it and your connection goes, you come back and your busted. Hopeless feeling Capo1014
Hmm, I have lost big pot for the poor internet connection. It had never happened before. I was frustrated. Why this happen especially this significant moment? I almost try to burn my computer. Anyway I think the cause is maybe the site itself, not my computer. Anyway there is no evidence so I just guess the truth. And there's nothing I can do.
I have two available connections: my home Wi‑Fi and mobile data, so if one fails I switch to the other.
Really unlucky. I have the experience, too. Only wait to die. 🙁
I just wait to reconnect. Nothing else to do. The good idea is what another person suggested above: switch to the mobile connection.
When this happens, it sucks.
Its strange sometimes. I had 2 windows open 1 was a tourney the other sit and go on acr. And I lost connection only on 1 window which was AA on the tourny. This was recently. In the past it happened as well. Connection interrupted only on 1 window.
I normally play on my phone over Wi‑Fi, and occasionally it drops the connection, but I immediately switch to mobile data and that fixes it.
I just make a quick hotspot from my phone, haha — that’s the best option, and even a weak connection is better than nothing xD
I’ve had good luck lately—no Wi‑Fi issues—but I recall the dial‑up era when my connection dropped all the time. What a change from then to now...
I seldom encounter such situations, but I’m always prepared because I carry a capable smartphone with a mobile data connection. For that reason it isn’t an issue for me.
It’s unpleasant, but sadly it happens to me... I’m tense, and sadly not for the first time... I contacted providers, but they just shrug...
I always have my phone nearby as backup. I can use it either as hotspot for the laptop (if my home internet stops) or as complete replacement device (in case of long power outage for example).
I know this only too well.You are in a game have a great stack and then you lose everything because of losing conection. When it happened to often you should change your provider.
Poor connections are the worst. I'd prefer to lose my money because of a big mistake than because of a flaky internet connection.
It does seem to only happen in a crucial spot, when you are about to win a big pot.
I've learned to deal with it. Nothing you can do about it really.
This has happened to me a few times while I was playing Spin & Go: I quickly switched to the mobile app but the hand had already finished. In those cases I contacted PokerStars support and they refunded my buy-in. Just sharing in case someone wants to try to get their money back.
It happened to me yesterday, my internet came and went all the time in the middle of a tournament of 2.20 that guaranteed 2500. I was angry but hey are things that happen in online poker (https://www.casino.us/poker/) and you have to live with it.
disconnection from the Internet
, what will you do if you are in the middle of the big jackpot or in the bubble of the big prize tournaments?
It happens to me a lot and I lost that game, it feels horrible, especially in the moments when I am in a bad beat period
They are the disadvantages of online poker, it has happened to me a lot that I am about to win a good pot when I am a favorite in one hand and the connection drops at other times I have not had time to enroll in a tour due to the poor internet connection, a lot happens in my country Venezuela other times it is usually a fault that generates the power cut without light.
I try, before beginning a session, to remember to perform a quick reboot of the wireless modem — that seems to help somewhat. It still occurs more frequently these days; I suspect the service providers are intentionally throttling speeds so we'll upgrade.
You are not alone man. As you can see in the posts above, most of us had that problem at certain points of time, and definitely not once. It's even much better nowadays as the connection got faster and more reliable. I don't know if you remember DSL and Dial up ! That's when it happened more often and mostly at critical moments. I can't even tell you about the cases for they are so many. Luckily for us now, the connection is more reliable as I said and we have the phones for emergencies...
internet disconection
what would you do if you were in the middle of a big pot or on the bubble of a very large pool prize tournament?
this happens to me often and I lose the hand; it feels terrible, especially during those streaks of bad beats
unpleasant situation. however, nothing depends on me, so i handle this calmly.
This has happened to me a few times while playing Spin & Go: I switch to mobile too slowly and the hand has already finished. In those situations I contact PokerStars support and they refund my buy-in. Just sharing in case someone wants to try to recover their money.
It’s an interesting suggestion, but I doubt it will succeed — you’d still have to demonstrate that the disconnection wasn’t deliberate.
Getting disconnected is the worst.
An interesting idea, but I don't think it will work, you still need to prove that the shutdown wasn't intentional.
They will ask you to send a log files to them but I they never refused to compensate buy-ins to me. I am talking about Poker Stars because do not have a clue about other rooms.
Nightmare
That’s a total nightmare. I’m sorry, friend. It’s one of my constant fears when I’m playing and storms are in the area. We lose power pretty often during major storms. I just cross my fingers and hope it doesn’t occur!!
Z
Stay Safe
internet disconection
what will u do if you are in the middle of the big pot or on the bubble of very great pool prize tournaments?
it happens to me a lot and I lost that game, it feels awful , especially the times when I am in bad beat period
This is happening maybe because you don't have a reliable connection. You should get yourself a new connection with a fast and reliable network. Check out this website (https://www.router-setting.com/) to find the best wifi and routers for a fast and reliable connection.
You’re not alone; this happens often. You should prepare for it. I recall one time it occurred to me and I felt very unhappy 🙂
It usually doesnt happen to me, maybe if im playing using mobile App (https://www.casino.us/poker/mobile/) because last update wasn't that good, it is lagging, crashing for me than old version did but software will get better over time so can't really complain, it is a pretty recent update
Its not my internet,for me its the terrible software on intertops.I cant even use the download from them because it wont stay downloaded on my computer,so i use the no download.I am usually dropped about every half hr,and have to sign back in and by then my hand is folded.This week i had pocket As and was dropped,by the time i signed back in of course my hand was folded.I was making a deep run,finished 10th ,it was only 2 hands (https://www.casino.us/poker/strategy/poker-hands/) before i went out that my As were folded.It sure might of made a difference in the out come of my game if that would of not happened.That was the last straw for me,no more intertops for me.
I play low stakes, so losing my connection wouldn’t be catastrophic.
My best option right now would be to switch to my mobile internet.
But if I were playing higher stakes where a single buy-in exceeds the cost of a second internet connection (which would be something like 15-20$) you can bet I would have a 2nd and probably a 3rd option, along with a better mobile internet and an uninterruptible power supply (UPS).
Just praying for the internet connection to come back ASAP ,I can do nothing else . Ofcourse now I have my mobile , also other options for internet if this disconnection is permanent , although now with the corona virus these intenet spots are closed .
The sole option is to reconnect.
There were times when the internet connection was awful and I was playing on the edge; it's frustrating because you lose for reasons outside your control.
Still, that's not a reason to be deeply upset — it's important to work on improving the game and then move forward.
This problem is always annoying in games. This happens at a crucial moment or throughout the day. When I see this problem in the game, I try to play for the whole stack at once.)) How many times has it happened, you put half the bank and the discount on the network throws you out of the game.
Internet connection issues can be extremely frustrating. It’s particularly awful when you’re deep in a tournament and lose connectivity for hours. By the time you return to the event, you often have very few chips left or have been eliminated. This is really awful.
Have you ever had your internet drop right in the middle of a game? What about during a massive hand you were certain you'd win? 😡
Seems to happy weekly on ACR..
Story of my life happens all the time internet goes out with a big hand and I lose a good piece of change. Someone else just wrote internet vs. live Casino, well at the Casino that would never happen not in a million years. I am pretty sure most pros prefer live vs. internet. I have a big problem with media and computer/internet, there is no more privacy on this planet. Capo1014
Many times I experienced connection issues and chose to quit the game rather than bother myself and the other players by keeping them waiting for my move, which I think is fair. This hasn’t happened to me in major tournaments where the stakes would be higher — I’m not a pro, I don’t reach that level 🙂 — and maybe in that case I would have tried to finish the game.
If you have a huge hand , it does not mean that you will win, I have lost many times with AA, flush.🙂
How about an MTT I'm in second place and then I'm down to 1.5BB's when I finally reconnect.
Yes, it happened to me. In my city the Internet service is very poor and this occurs frequently — sometimes not during casual play but during a tournament — and it causes a lot of frustration.
Internet
My internet frequently cuts out or the speed slows; a few times it dropped during games and that made me very angry.
Have you ever had your internet drop right in the middle of a game? Or during a massive hand you were sure would win? 😡
Hello.
Naturally, every player has experienced this and it can be quite frustrating, but there’s usually a solution. For instance, switch to your smartphone’s mobile data.
Internet disconnections happen. Fortunately, it has not occurred during a big hand for me so far. Generally my internet at home is very stable, but I always keep my phone nearby so I can switch to it if problems arise.
I already had such cases several times, including with aces in my hands, and on the flop an ace and loss of connection, and due to the fault of the PS.
The most shocking incident for me happened when I raised on the river, got an allin and couldn't call, my connection with PS was suddenly lost, and again the site is to blame.
Yes, sometimes you sit and play some crucial moment like a good card, there are many players with you, I see that I will win here too (connection restoration)😡🙁
Yes, it happens frequently, lasts 5-10 seconds, I always have time, occasionally I miss a few hands.
yep, I had AA and was ready to ship it all, on the turn, nice staff
Yes, my feelings are difficult to describe when the loss of the Internet occurs. At an important moment, but I'm still playing a small pot. The worst is for those who are in a decent tournament at the finish table and imagine this!😡
My roommate had a Pyur subscription, people living in Germany know it. Well, long story short, about a year I was playing at Pokerstars for some promo series with 11 buyin, with less than 100 places to the ATM I had the nuts, I was tilting the leader at my table who had a huge stack. after the river my connection was lost, I tried everything then I took a taxi to a nearby pub with WIFI and I was down to few chips, I couldnt even make it to the ATM. Next thing I changed my provider
Of course, it happened to me sometimes. I even think that there are no players with whom this has not happened. This is probably the only significant disadvantage of playing online.
Yeah, I lost connection — it’s really annoying. Luckily, most websites function on phones these days. You can jump onto the 5g and rejoin the game.
Unfortunately here where I live my connection is not the best and sometimes I lose the connection during an important hand, but most of the times I get reconnected during the disconnection time that poker rooms gives when this situation happens. I remember of some situations that the connection didn't worked at all, but it was always when I was playing cash games, so, I didn't lost any important tournament because f the connection.
Winning hand + giant pot + internet fell. Have you been through this?
Sadly I experienced the same: when I came back to the site I lost the pot because I didn’t cover the bet. I busted my stack and had to exit the tournament. Really frustrating when that happens!😕😕😕😕
turning off the light and the Internet is fairly common, if you play poker for real money (https://www.casino.us/poker/), then you need to be ready for the fact that sooner or later you may have to stop for various reasons and you should have a mobile phone with alternative Internet access and poker apps installed so you can quickly reconnect and finish poker tournaments with as minimal loss as possible for you
I lost a hand with quad 5's the other day as I was trying to trap when my Internet dropped me
I'm guessing I was bluffed while I was disconnected as and when I reconnected my stack had shrunk a lot
Good luck out there
Have you ever lost your internet connection right in the middle of a game? Or during a massive hand you were sure you’d win? 😡
Hi.
A couple of years ago I ran into this issue a lot. I fixed it simply by adding a second internet line from a different provider. Now the longest it takes me to switch over to the backup line is no more than 20-30 seconds. It does cost extra, but to me it’s worth it.
Good luck.
Have you heard about the recent scandal on Bet Online where a player got disconnected when he hit a straight flush against quads on the bad beat jackpot? It was an abnormal disconnection too. Massive pot. Caused a massive uproar and Bet Online eventually ended up awarding the bad beat jackpot for it after refusing at first.
Yes it's the worst!
Today, during a tournament, my power was cut and I lost my 5 euro ticket because of it. The outage affected our entire area and was due to an emergency. It's unfortunate, but there's nothing I can do about it.
you can rip out all the hair on the ass)
Unfortunately it happens occasionally. I experienced that once too, even during a very important moment. So what can I do? I just bought a new computer and got a fast internet connection.
This happened to me recently — there’s nothing you can do once it occurs. You just have to hope it returns before you get folded out or lose too many chips.
Yes, it has happened to both my husband and me. We live on an acreage so internet is generally fine but not as reliable as in a city. One time I had reached the final table and had played only a few hands (https://www.casino.us/poker/strategy/poker-hands/) and then the internet went away for hours; by the time it returned the game was finished. That was very disappointing.
Our internet is pretty stable but its usually if I enter a dead zone of the house
I'd be extremely surprised if anyone claimed they'd never found themselves in that situation. 😀
This hasn't happened to me. My worry is that the power or Internet will cut out during an important game. I really hope that never occurs to me!
I've suffered a few times too, it's really an ugly feeling and a huge frustration , but that's going on, in such situations it's no longer up to you, you just have to keep your morale high
I lost my internet connection and this is very offensive, because losing is no longer dependent on you. But you shouldn't be upset because of this, the skills will help you win other games at other times.
Have you ever lost your internet connection right in the middle of a game? Or during a massive hand you were certain you'd win? 😡
I've had that Problem too, but after I bought a new router everything has been working perfectly now....
I totally relate to the feeling you described sooooo well! 😱
Yours Luki:angel:
It really frustrates me when I finally get a strong hand, the internet cuts out, and this kind of thing happens.
i think it happened to me once...can't recall precisely when or which game i was playing..it was some time ago....but i remember i wasn't happy. Not funny at all.
I experienced internet problems during the top13 MTT tournament
yes, I burned out
It has never happened to me yet, but it is definitely something that I have thought about.
Yes, I have — and it's revolting!
I've been having problems recently with my Internet cutting out intermittently, even in the middle of online poker (https://www.casino.us/poker/) games). I called my ISP — they performed some resets and had me do a "paper clip" reset on my new modem. It appears to be working so far — fingers crossed.
ACR randomly shuts the site and I need to reboot it.
Winning hand + giant pot + internet fell. Have you been through this?
This often happens to me, so I have developed a rule to have some additional source of connection when playing.
It was spin-go for 0.25
I nearly won 1.25 — I made a flush and I checked to induce a bet, and sure enough he shoved all in and at that time the Internet cut out, so I couldn't call and ultimately I lost
(https://www.casino.us/cardschat/attachments/snimok-jpg.283290/)
It's spin-go for 0.25
I almost won 1.25 I got a flush and I checked so that he would bet and yes he bet allin and at that time the Internet was cut in, I could not call in the end I lost
View attachment 283290 (https://www.casino.us/cardschat/attachments/283290/)
This happened to me also in sit & go. The opposite also benefited me against Russian and Venezuelan players. My fear is being in a big tournament and losing the internet signal due to lack of power or maintenance on the network. It is a hopeless situation. I play on the laptop and in case of loss of the internet signal, I place the signal from my cell phone to the laptop. This can help until the signal returns. Desperate will be if the cell phone credit runs out ...😎😎😎
Disconnections are always inconvenient and cost some chips in tournaments. But it is rare, that it happen exactly at a time, where you have a substantial amount of chips invested in a hand without being all in. Not sure I can even recall such a time, and I have played a lot of poker. You can also reduce the risk by not doing silly things like betting 95% of your chips without betting the rest. Once you are all in, you are protected, since you cant be forced to fold.
It happened to me a few times as well and when it did I would keep losing connection throughout the tournament.
I had a situation when I entered the final table as a chip leader in a major MTT tournament, and the internet connection was turned off. It was still the era of usb modems. At that time, 11 players lagged behind in the tournament. Somehow I managed to take 5th place. And of course the anger was wild, it was not my fault that the Internet disappeared that evening.
There was hope and self-confidence to enter the top 3.
I can't say this happens to me frequently. Usually only one room has connection problems. It's nice to have a time bank in that situation.
It's really frustrating when the Internet drops, particularly during long tournament matches, so I purchased a mobile router. It helps a great deal — I recommend it to everyone!
never happend to me this in Bubble but many times in a very important point in tournament..
As soon as the connection is lost, nerves rise, especially often on the phone, straight home to the computer!
I have had my connection lost a few times, but luckily not during a moment that cost me any significant cash. I think it's only a matter of time though.
Good internet in Canada but costly. Never been a problem and shouldnt be this day and age.
Hmm, I have lost big pot for the poor internet connection. It had never happened before. I was frustrated. Why this happen especially this significant moment? I almost try to burn my computer. Anyway I think the cause is maybe the site itself, not my computer. Anyway there is no evidence so I just guess the truth. And there's nothing I can do.
Does this happen on poker sites (https://www.casino.us/poker/) only, or is it a regular issue with your internet provider?
I just thought I'd ask.
Regards,
StreetPhd
always keep mobile data available on your phone so if WIFI fails you can enable a hotspot or use the mobile app (https://www.casino.us/poker/mobile/) to finish your tournament)
I try to reduce the risk as much as possible before I even register for a tournament.
I prefer playing on a laptop or desktop with a stable, high-speed internet connection rather than on mobile. I also keep a backup connection ready, such as mobile hotspot or a secondary ISP, especially in case of power or modem failures.
I generally avoid playing important tournaments while traveling or from places with unreliable internet.
Disconnections during a big pot or near the bubble are frustrating, but having a solid setup and a backup plan can save a lot of money and stress.
I always rely on a backup: if my Wi‑Fi drops, my mobile data automatically takes over.
I never had a situation where I lost internet during a big tournament. It has happened to me during smaller games, though. Personally, I would never play in a major tournament somewhere where there's a risk of losing the connection. The best thing you can do is prepare a backup, such as mobile internet, or play from a public place with a stable connection.
Dont play high stakes over the internet
Losing internet connection is one downside of online poker. It's beyond our control. If you were playing cash games, dropping a single hand or missing a blind isn't as bad as like losing most or your entire stack in a tournament.
Maintain two separate internet connections.
That's one of the most tilting ways to lose. I'd rather get coolered than disconnect in a huge pot because at least then I actually got to play the hand.
After it happened to me a couple of times, I started keeping my phone's hotspot ready as a backup. It doesn't save every situation, but it's saved a few deep runs. Unfortunately, disconnects are just one of those things you have to treat like bad beats—out of your control, even though they hurt a lot more.
This is an actual issue; you must change providers and pick one that delivers reliable service where you live.
In Ukraine, electricity causes us more trouble than communications. Even during prolonged outages, landline and mobile Internet often keep functioning. Electricity is the harder problem, especially during extreme heat or bitter cold.
I only play when I'm at home, so if my internet connection goes down, I usually have other options, like switching to mobile data or using another connection. It doesn't happen often, but I know how frustrating it is when it happens at a crucial moment.
It occurs occasionally, and yeah, it's annoying. Also, the additional downtime from the disconnection typically isn't very useful in those moments. I also keep my phone close by.
I use a personal computer but, in those cases, I rapidly switch over to my smartphone.
Do you hate it when the interruption of internet comes from the site itself. I had to take a replacement league games a few time because of that. Dammit.
Recently I've been experiencing daily issues with a particular poker platform, and whenever it occurs I must sign in using my smartphone with 5G.
Your only options are to try restoring the Wi‑Fi yourself or find a place offering free Wi‑Fi and use it there.
If this happens I try to last asap on mobile App (https://www.casino.us/poker/mobile/) and continue from there
That’s annoying — I got disconnected, especially on GG, and I don’t know why. Sometimes when I play at 3 on different sites, only GG drops the connection.
We used to lose internet connection several times a year hear in San Diego , but ATT is doing better nowadays . If they have planned work they will notify you in advance .
The poker sites (https://www.casino.us/poker/) generally consider a player's internet connection to be the player's own responsibility. Only in exceptional situations—such as a widespread server outage affecting many players—may the site pause the tournament or apply its refund policy.
Has happened a few times; can't do anything about it. Internet's working well right now, though.
This discussion began 2000 days ago! Hopefully the original poster has secured a superior internet provider by now🤔
Many moons ago, when I first started playing online, before cable internet, with dial-up phone landline connections, getting disconnected was very common, and sites gave all-in protection if you were disconnected during a hand. People abused this, intentionally disconnecting to not have to call large bets and still finish a hand. They gradually did away with it, going to only 2 or 1 protections per a certain time period or session, and then none I live six miles outa town, buried in the woods and I was able to get cable internet in 2003 which has been very stable over the years, though I only average about 12 mbs these days, while folks in town have fiber internet now with insane speeds, 500mbs, even some over 1000mbs. I don't think they'll ever run fiber out here, but my connection is mostly sufficient now with only one thing running the internet at a time. The only site I have any problems with is Replay, and I don't think it's on my end...
It happened — the internet is truly fantastic now, and there are no problems anymore.
If I am using wifi and I start to disconnect during a tournament, I sometimes try to connect to a cellular hotspot in hopes it'll hold the connection during wifi reconnection.
But if I am playing on cellular data and start disconnecting without access to other networks, that's just unlucky and I can only hope it gets a solid signal soon lol, it happened a lot, so I just started to avoid playing online outside of home.
All you can do is say "it happens" and move on.
It’s extremely frustrating, but I attempt to move over to mobile data
I don't want that to anyone. It happened to me and it's horrible being at a final table and I was punching when the connection returned the tournament had ended, and despite everything, I was in fifth place. It's the worst thing that can happen to you while playing
That truly leads to losses; the platforms should implement a mechanism to detect it and permit a longer grace period to return online.
Tough break, but a Starlink will serve you well
Good morning, everyone.
This has happened to me before, but since I play micro stakes, it doesn't affect me that much. Internet disconnections are very rare for me because my connection is usually stable. Right now, I'm using my phone as a hotspot for my PC.
For players who play higher stakes, though, I think it's a good idea to have more than one internet provider—at least two, or even three if you want extra security. It must be terrible to lose your connection while playing a final table for big money.
I don't know how much internet costs in other countries, but here in Brazil I pay about R$100 per month for a 600 Mbps connection, which is roughly US$20. So, if I ever start playing higher stakes, I would definitely have at least two internet connections.
For players who play higher stakes, though, I think it's a good idea to have more than one internet provider—at least two, or even three if you want extra security. It must be terrible to lose your connection while playing a final table for big money.
Definitely a good idea. I recently got broadband installed, which should be faster than my old wireless internet. But I still kept my wireless internet as a backup solution, and today there is actually a lengthy issue (hours) with the broadband. Which would have completely sucked, if I was playing tournaments and did not have a back-up.
I know exactly how that feels. It's one of the most frustrating things in poker. Losing a big pot or busting on the bubble because of an internet disconnection hurts much more than losing a normal hand. Unfortunately, the only things we can do are use a stable connection, keep mobile data as a backup, and hope the platform has reconnect protection.
It really is a terrible feeling, and it happens at least once every ten times; it really hurts the game. As a poker grinder, I often find my hands (https://www.casino.us/poker/strategy/poker-hands/) tied and feel completely frustrated, watching several blinds slip away on those occasions.
there's nothing we can do, man — i've already gone through a lot because of this.
I’m having a meltdown, recalling all the curse words I know and taking some calming meds) 😱😵😈💩😴🤢😆
On a serious note, in Ukraine blackouts are fairly regular from autumn into winter, when the power is switched off. And without electricity, there’s no internet either.
There are timetables that indicate when the power will be cut, so I just avoid playing during those periods.
A stable connection is definitely part of the bankroll (https://www.casino.us/poker/strategy/poker-bankroll-management/) when you’re grinding online. Losing blinds because of internet issues is frustrating, but missing a big hand at the wrong moment can hurt even more. 😩