Anyone noticing sketchy stuff happening on poker ?

I would be mid hand after straddling or calling and once it came back to me to check once i’d press “check” i would get booted off the table and it would glitch out and i would lose the money i had bet. and after sending hand ID# and replay to stake support they tried to argue it glitched out because “ i tried to open another tab” which was clearly not true and could be seen on the replay. after going back and forth with them i finally said that i would post this matter on the forums and they finally said after reviewing the replay deeper they are sorry and refunded my money….. i will attach screenshots emails with support team & i have a recording of the hand replay but won’t let me post it on here if anyone’s interested. and this is not about the money because it was only $0.08 that i lost in the hand. but it is about the principle of the matter and that how far they went to avoid paying me back 8 pennie’s, i could only imagine if i had lost 800 or more.

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This is seriously flawed and requires improvement.

I think their intentions are good, but several players I’ve spoken to have encountered support problems — distinct issues but following a similar pattern.

Edited June 1 by kick-raivisf

I haven't noticed any issues. It's been functioning fine.

@degenInspector contacted StakePoker directly by email; they replied that they're aware of the issue and are reviewing it.

Edited June 2 by kick-raivisf

I was just kicked out with no reason given and also banned from poker. I don’t know how this happened. They are asking for level three verification, and I already sent my bank statement, gas bill, passbook, and several other documents, but they won’t accept them. They also removed me from 5$ tournament, where I was doing well.

(https://stakecommunity.com/topic/175177-anyone-noticing-sketchy-stuff-happening-on-poker/#) (https://stakecommunity.com/?app=core&module=system&controller=content&do=find&content_class=forums_Topic&content_id=175177&content_commentid=3527799) On 6/8/2026 at 2:03 AM, Lucky11211 (https://stakecommunity.com/?app=core&module=members&controller=profile&id=205367) said:

i was just kicked out no resion was given and also banned me from poker i dont know how this happen and they want level three verification and also i sent them my bank statement my gas bill passbook and many more but they dont accept it and removed me form 5$ tournament which i was doing well

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You can ask your local bank (not revolut or similar) to write you letter confirming your adress. It usually works for me when casino refusing your bills. Some of players I have been talking with had success with doing that.

Edited June 8 by kick-raivisf